They puzzled over it awhile. They called their manager, who kindly emailed me a photograph of the assembled bed for them to look at (it was useless) and then finally had to tell me that they didn't know what to do. Meanwhile, I had provided them with ice water, the use of my computer, given one of them a pair of coconut shell earrings that hurt my ears but he seemed enchanted by when he spotted them on my dresser, and a decent tip. They smelled terrible but they were nice men.
Shawn arrived as they were leaving and we built the bed together. It took nearly three hours. With instructions I feel certain it would have taken half an hour. In all its fully built glory, I love the bed in my house just as much (maybe more) than I loved it in the furniture showroom, and now I feel inspired make the bed once in awhile. Maybe.
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